Terms & Conditions

About These Terms

These terms apply to all use of the Chotu Chaiwala website (chotuchaiwala.co.uk) and any services we provide, including event bookings, wholesale enquiries, and catering. They are governed by the laws of England and Wales.

If you do not agree with any part of these terms, please do not use our website or services.

Use of This Website

You may use our website for lawful purposes only. You must not:

• Use the site in any way that breaches applicable law or regulation
• Use the site to transmit unsolicited marketing or spam
• Attempt to gain unauthorised access to any part of our systems
• Reproduce, copy, or republish content from this site without our prior written consent

We reserve the right to restrict or remove access to the site for anyone who breaches these conditions.

Bookings & Enquiries

All bookings — whether for events, catering, or pop-ups — are subject to confirmation by Chotu Chaiwala. An enquiry submission does not constitute a confirmed booking.

• Bookings are confirmed only upon written acknowledgement from us
• Cancellations must be made with adequate notice as agreed at the time of booking
• We reserve the right to cancel a booking where circumstances require it, with reasonable notice given
• Pricing agreed at booking is fixed unless otherwise confirmed in writing

Intellectual Property

All content on this website — including text, photography, the Chotu Chaiwala name, logo, brand mark, and character — is owned by or licensed to Chotu Chaiwala. All rights are reserved.

You may not reproduce, distribute, or adapt any part of this site's content without express written permission. Unauthorised use may result in legal action.

Allergen & Dietary Information

We take food safety seriously. Please speak directly with a team member about any specific dietary requirements at the time of service.

Limitation of Liability

While we aim to keep information on this website accurate and up to date, we do not warrant that it is always complete or error-free. To the fullest extent permitted by law:

• We are not liable for any indirect or consequential loss arising from use of this site
• We do not guarantee uninterrupted or error-free access to the website
• Third-party links on our site are provided for convenience; we are not responsible for their content

Nothing in these terms limits our liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.

Third-Party Links

Our website may contain links to external websites. These links are provided for your convenience and we have no control over their content. Linking to a third-party site does not imply endorsement of that site or its owners.

Changes to These Terms

We reserve the right to update these terms at any time. The "last updated" date at the top of this page will reflect any changes. Continued use of the site after an update constitutes acceptance of the revised terms.

Governing Law

These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.